Beyond the Chair: Why Patients Leave Negative Reviews of Dental Clinics
Chapter 7: Scaling Up
Marta’s journey continues as her team tests the new service design across the entire client base.
Chapter 6: Testing the Waters
Marta’s team goes through a challenging round of implementation, where setbacks force them to revisit their plans, test again, and learn from mistakes.
Chapter 5: Prototyping Reality
Marta's team faced critical feedback and turned to an investigative rehearsal to refine their ideas and bridge the gap between plans and practice.
How Marta’s Dental Lab Went from Chaos to Craftsmanship
Unlocking Human-Centric Solutions: The Power of Personas
Learn how personas like Ben, the Busy Dad, and Helga, the First-Time Mom, can transform service design. Build empathy, drive innovation, and create solutions that truly resonate with your audience.
Service Design for a Dental Clinic: Enhancing Experience of the Team and Removing Redundancies from the Service
Learn strategies to improve patient care and operational efficiency.
Creating a Patient-Centric Experience in a Dental Clinic
Explore key strategies to enhance patient satisfaction, streamline operations, and foster a positive clinic environment.
Top Trends Enhancing Dental Clinics in 2025
How innovation is transforming patient care and efficiency.
