Chapter 7: Scaling Up
Chapter 7: Scaling Up
Marta’s journey continues as her team tests the new service design across the entire client base.
Chapter 6: Testing the Waters
Chapter 6: Testing the Waters
Marta’s team goes through a challenging round of implementation, where setbacks force them to revisit their plans, test again, and learn from mistakes.
Chapter 5: Prototyping Reality
Chapter 5: Prototyping Reality
Marta's team faced critical feedback and turned to an investigative rehearsal to refine their ideas and bridge the gap between plans and practice.
How Marta’s Dental Lab Went from Chaos to Craftsmanship
How Marta’s Dental Lab Went from Chaos to Craftsmanship
